Cookie-Bite Hearing Loss: A Rare Type of Hearing Loss
After your hearing test, your results are printed on a chart known as an audiogram. Your hearing thresholds will be indicated by points on a graph and connected by a line. For most people with hearing loss, the line is flat or trends downward in the higher frequencies. For people with cookie-bite hearing loss, however,…
Chelsea Moore
Chelsea A. Moore joined the Heuser team in March 2026, bringing a strong background in business and accounting. She earned her Bachelor of Professional Studies in Business Administration from Cazenovia College in Cazenovia, New York, and went on to complete her Master of Science in Professional Accounting from Syracuse University. Chelsea is a Certified Public…
Jillian Wise
Jillian Wise joined the Heuser team in March 2026. She holds a Bachelor of Arts in Strategic Communication and a Master of Business Administration from Indiana University Southeast. Outside of work, she enjoys spending time with family and friends, traveling and exploring new experiences, reading, and getting outdoors. Jillian is excited to get involved and…
Renovations Bring Temporary Closure, Long‑Term Benefits for Old Louisville Clinic
We are excited to announce that we will soon begin much-needed renovations at our Old Louisville office on 117 E. Kentucky Street. The clinic on our main campus has been operating at its current location in a former elementary school built in 1886, so we look forward to redesigning and upgrading outdated facilities to reflect…
Patient Portal
We are pleased to introduce a new, secure connection for our patients to access their personal information. If you are a current patient of Heuser Hearing Institute and do not have an account set up yet, please give us a call at (502) 584-3573 to receive an invitation via email.
The Inner Ear: Hearing and Balance
You probably associate your ears with your ability to hear. This is, of course, correct, but did you know that your ears are also a critical component of your ability to balance? Inside your inner ear, there is a cluster of organs known as the labyrinth, and these fascinating organs are the central organs of…
Kaitlyn Wells
Kaitlyn earned her Bachelor of Science in Art Education, with a minor in secondary education, from Middle Tennessee State University in Murfreesboro, TN. Kaitlyn holds a state teaching license and is certified to teach art for grades K–12. Before joining Heuser and KY HEARS, Kaitlyn spent five years as an art teacher in Tennessee. While…
Valentine’s Day Hearts: The Surprising Connection Between Your Heart and Your Hearing
Heart decorations, heart balloons, heart-shaped candy; no doubt about it, love is in the air. Valentine’s Day is February 14th, so let’s talk about your heart and how it can have an effect on your hearing. How Your Heart Affects Your Ears In the inner ear, there’s an organ called the cochlea. The cochlea houses…
Gateway on Broadway Clinic
Black History Month Family Literacy Night
How Everyday Sounds May Be Harming Your Hearing
We live in a noisy world. Alarms, television, kitchen appliances, traffic, loud music, sirens and industrial activities are prevalent in our daily lives. It’s estimated that more than 30 million Americans are regularly exposed to hazardous levels of sound, but what sounds are considered hazardous? And how can we prevent damage to our hearing? Measuring…
Lauren Lawston
Lauren Lawston is currently completing her externship at Heuser Hearing Institute. She earned her Bachelor of Science in Communication Sciences and Disorders from University of Wisconsin– Eau Claire and went on to receive her Doctor of Audiology degree from A.T. Still University in Mesa. She is currently completing her audiology residency at UC Health in…
Holiday Parties and Hearing Protection
The festive part of the season comes from spending quality time with family, friends and loved ones. As your social calendar fills up with holiday parties and New Year’s Eve parties, it’s time to consider something often overlooked at events like this: the noise. How Loud Is Too Loud? Music, parades and countdowns on TV,…
Using Hearing Aids on Windy Days
Fall is transitioning into winter, which means changing temperatures and air pressures, which means wind. Windy weather can be a nuisance, but it poses an extra challenge for hearing aid users: wind noise. What Causes Wind Noise? Wind noise happens with any microphone in conditions with fast-moving air. Wind, cycling or driving with the window…
Thanksgiving Food Drive
When: Now through November 26, 2025 Old Louisville: 117 E. Kentucky St., Louisville, KY 40203 Lyndon: 417 Benjamin Lane, Louisville, KY 40222 Breckenridge: 2932 Breckenridge Lane, Suite 1, Louisville, KY 40220 In memory of our former colleague, Tiffanie Fuller, we are hosting a Thanksgiving food drive. You can drop off non-perishable food in the boxes at our…
Holiday Food Drive
What to Expect at Your Hearing Aid Fitting Appointment
Now that you’ve had your hearing evaluated and selected your hearing aid style, it’s time for your hearing aid fitting appointment. This is an integral part of the process, and you’ll walk out of your appointment with your brand-new hearing aids. It’s going to be a rather long appointment; a hearing aid fitting is a…
Gabriele Townsend
Research from Heuser Hearing Used in Statewide Study
Heuser Hearing contributed to a study on speech pattern recognition in patients with hearing aids or cochlear implants. The study, published in Frontiers in Audiology and Otology this August, used research from Heuser Hearing’s patient base. Heuser Audiologist Chase Sereno assisted with the study, and Heuser Clinical Director and Audiologist Ingrid Edwards reviewed it. Research…
Learning and Play Spaces
Outdoor Education Classroom It is an instructional space with benches and a swing, large musical instruments, bird feeders, two raised beds (one for digging and exploration, the other for taste/touch safe perennial herbs), native perennials, wild/natural spaces, labeled (words and pictures) plants, brick pathways and nature-based free play areas with outdoor blocks and natural loose…
How To Use a Hearing Aid App
There’s an app for anything, and that includes your hearing aids! These smartphone applications are available to hearing aid users, and it’s like turning your phone into a remote control for your hearing aids. Having control over your hearing aids gives you more independence and flexibility and allows you to customize your hearing according to…
Resources
We believe collaboration between families, professionals and anyone involved in a child’s journey is a priority. These resources are here to support that effort.
HHLA Experience
Every single one of our children comes to Heuser Hearing & Language Academy (HHLA) with a very particular set of needs and abilities. Whether their hearing is in the normal range or a profound hearing loss, their speech is delayed or it’s a disorder like apraxia, they are neurodivergent or neurotypical or have physical disabilities…
KyAnna Edwards
Audiology and Speech
Audiology At Heuser Hearing & Language Academy (HHLA), we are privileged to have an in-house educational audiology suite with both the Carla Sue Broecker Loaner Library and an audiology booth. The loaner library provides free access to children who need batteries for their hearing assistive devices, or even a device itself. The audiology booth allows…
Accreditation
Our program is both nationally and internationally accredited. We hold a Cognia accreditation and a 5-Star rating from the ALL STARS Quality Rating System. These recognitions make us one of two schools in the entire state of Kentucky to hold both distinctions. Lead teachers have a master’s-level certification and a Kentucky teaching license. Teachers provide…
Mission and Vision
Mission Heuser Hearing & Language Academy (HHLA) is a comprehensive educational institution in Louisville, Kentucky, that empowers children who are deaf and hard of hearing (DHH) or have speech, language and communication disorders to reach their full potential and effectively participate in their communities. Expanding Our Vision HHLA is welcoming preschool-aged children in a general…
Exploring the Relationship Between Anemia and Hearing Loss
Anemia is a condition in which the body has low levels of healthy red blood cells, which are needed to deliver oxygen throughout the body. It’s relatively common; almost 10% of the population has anemia. Some symptoms of anemia include fatigue and dizziness, chest pain, shortness of breath and heart palpitations, and recent research shows…
Butterflies in Motion 2025
Join us for the 11th Annual Butterflies in Motion gala—a cinematic celebration benefiting children with hearing loss and speech delays. This year, we’re embracing a “rewind” of the past decade, with a nod to beloved movie-themed traditions. Guests may choose to bring their tables to life with film-inspired décor or simply enjoy the event’s signature…
How to Monitor Your Hearing Loss When You Live Alone
Hearing loss is progressive throughout a person’s life. It can be so gradual that many people don’t realize it’s happening. It’s a condition often noticed by friends and family before the person who has it realizes how much it has progressed. That makes it even more essential to determine when and how you plan to…
Heuser Hearing Institute Voted “Best Hearing Aid Center” for Fifth Straight Year
Louisville, Ky. (July 16, 2025) – Heuser Hearing Institute was recognized for the fifth straight year in the Courier Journal’s 2025 “Best of the Best” Community Choice Awards ceremony, held July 15, 2025, as the Best Hearing Aid Center. Community members vote on these lists to honor businesses, organizations and people throughout the state of Kentucky….
Kaylie Martindale
Kaylie graduated from Pacific University in Forest Grove, Oregon, with a Bachelor of Arts and is currently pursuing her Doctor of Audiology degree at Pacific University’s Hillsboro School of Audiology and is on track to graduate in August 2026. Kaylie was inspired to become an audiologist after seeing the impact that better communication can have…
Laura Azahar
Isabel Sereno
Isabel Sereno joined the Heuser team in June 2025. She became a medical interpreter to support the Latin community in our area and help patients feel seen, heard, and understood. Isabel is passionate about making sure everyone receives care with compassion and respect.
Gabriella Freeman
Gabriella joined the Heuser team in June 2025 as a medical receptionist. She chose this role for the professional experience it offers while she continues her education and gains valuable skills for her future career. Gabriella is dedicated to making every patient feel welcome and respected through her kind attitude. Outside the office, she loves…
Megan Wade
Michele Tisdale
Michele Tisdale joined the Heuser team as an extern in May 2024 and officially became the audiologist for the KY HEARS program in June 2025, with a special focus on pediatrics. She earned her Bachelor of Science in Speech Language Pathology and Audiology from Middle Tennessee State University and her Doctor of Audiology degree from…
Are My Sunglasses Interfering With My Hearing Aids
If you use hearing aids and also like to sport sunglasses, you might be wondering whether these two accessories can coexist comfortably. It’s a common concern, after all, about 28.8 million Americans could benefit from hearing aids, yet many hesitate to wear them consistently. One worry some people have? That glasses might interfere with their…
What to Know About Protecting Your Residual Hearing
If you’ve been diagnosed with hearing loss, preserving the hearing you still have, also known as residual hearing, is a critical part of long-term hearing health. Hearing loss typically can’t be reversed, so once diagnosed it’s important to take taking the right steps to help slow its progression. Why Protecting Residual Hearing Matters Residual hearing…
Leslie Hollenback
Rebecca Harkey
Rebecca Harkey brings over 30 years of experience in education for individuals who are Deaf or Hard of Hearing. After relocating to Kentucky, she followed her passion for helping others by becoming a licensed Hearing Instrument Specialist and joining the team at HHI. She holds a Bachelor of Science in Education from Texas Tech University…
What Is Hyperacusis?
Hyperacusis is a term that describes increased sound sensitivity caused by a problem with how the brain perceives noise. It can lead to discomfort and even pain. Below, we review everything you need to know about hyperacusis. How Common Is Hyperacusis? This condition is fairly rare, occurring in approximately one in 50,000 people, according to…
Hear Better, Give Back with the Heuser Hearing Challenge
Free Screenings That Change Lives This May, in honor of National Speech-Language-Hearing Month, we invite you to take the Heuser Hearing Challenge—a simple way to maintain your hearing health and support children with hearing, speech and language disorders. How It Works When you take a FREE hearing screening at Heuser Hearing Institute during the month…
Kentucky Derby Festival Block Party
Our Heuser team will be at the Norton Healthcare Sports & Learning Center on April 19th! We will be providing free hearing screenings and hearing protection. Admission and parking for the block party is FREE. Click HERE to learn more about the event.
Why Hearing Checks Should Be a Regular Part of Your Healthcare Routine
Maintaining strong hearing is key for staying connected with your surroundings and loved ones. Consider how you prioritize your hearing health and what you can do to implement hearing health maintenance as part of your healthcare routine. Why You Should Prioritize Hearing Tests Hearing loss can develop slowly, making it easy to miss early warning…
Hearing Aids & Babies: The First 6 Months
In 2000, the Early Hearing Detection and Intervention (EHDI) program was established to ensure children with hearing loss receive the support they need as early as possible. This initiative focuses on the early identification of hearing issues and provides a structured timeline for intervention, including: According to the Centers for Disease Control and Prevention (CDC),…
Vaccines and Hearing Loss
Risks of Untreated Hearing Loss Untreated hearing loss poses significant risks across the lifespan, impacting an individual’s physical, cognitive, social and emotional well-being. In children, hearing loss can delay speech and language development, impair academic performance and hinder social interaction. Without early identification and intervention, children may face lifelong challenges in communication and learning. For…
What Can I Expect with Bluetooth® Hearing Aids?
If you’re considering hearing aids, you may wonder what features you should consider. Bluetooth technology allows your hearing devices to connect directly to your phone, computer or other technology. Our team at can tell you more about Bluetooth features to help you find the perfect pair of hearing aids. Easily Stream from Your Other Devices…
Wee Sing Classes
Click here to enroll in our free introductory Wee Sing music classes with Heuser’s music therapist, Greta Gillmeister! Questions? Call Greta at (502) 584-3573 or email her at gillmeister@thehearinginstitute.org.
If You’re Over 50, Here’s What You Should Know About Sensorineural Hearing Loss
Are you over 50 and finding it harder to keep up with conversations? Do you struggle to hear clearly in noisy environments? Have loved ones or colleagues pointed out changes in your hearing? If any of this sounds familiar, you may be experiencing sensorineural hearing loss. Understanding Sensorineural Hearing Loss Sensorineural hearing loss happens when…