Heuser Hearing Institute is committed to the health and safety of our patients, students, staff and visitors. It is our top priority.
As we continue to closely monitor the coronavirus (COVID-19) situation, we offer you this insight on our current protocols as well as guidance to help you remain healthy during the height of this cold and flu season.
The clinic at Heuser Hearing Institute in Louisville has created a care hotline for anyone with hearing health questions or needs regardless of whether or not they are a Heuser patient.
The hotline number is (502) 324-1271.
During this uncertain time the doctors at Heuser want to continue their work and assist anyone that may need help. The Hotline is answered and operated by professional audiologist and audiology residents who work within Heuser. Callers include individuals who may have hearing aid damage, experienced sudden hearing loss, or patients with pre-existing conditions who may be worried to leave their homes.
Please continue to follow the Centers for Disease Control guidelines on the best ways to combat the spread of coronavirus.
- Wash your hands frequently.
- Avoid touching your eyes, nose and mouth.
- Help your children wash their hands.
- Stay home when you are ill and do not send a sick child to school.
- Cover your nose and mouth when coughing and sneezing.
- Avoid close contact with anyone with cold- or flu-like symptoms.
Heuser Hearing & Language Academy (HHLA)
Heuser Hearing & Language Academy is currently closed. We miss having your child at school with us. We hope the COVID-19 pandemic will come and go quickly so we can all return to our daily routines, including going to school. Heuser Hearing & Language Academy will continue using NTI through May 27, 2020.
JCPS Nutrition Services is distributing free breakfast and lunch to all children 18 and under. JCPS has 45 sites where families can drive or walk up and get the meals from 10 a.m. – 1 p.m. each weekday while schools are closed. Each child present can get a breakfast and lunch.
JCPS is opting to use its Non-Traditional Instruction (NTI) days beginning Tuesday, April 7th. NTI days, which use a mixture of online activities as well as hands-on learning, would count as school days. These days would not have to be made up at the end of the school year. However, the at-home course work would now be required, would be graded and will require teachers to be available to students.
We will be in contact with all families of current students regarding what this means for you and your child. If you have any questions, please call us at (502) 636-2084.
Heuser Hearing Institute Hearing Services Centers
All Heuser Hearing Institute hearing clinic locations had previously implemented the Centers for Disease Control coronavirus guidelines for healthcare professionals. Patients are screened upon arrival. At check-in, you will be asked if you have been out of the country and if you are experiencing respiratory symptoms. If you are ill, please call us at (502) 584-3573 to reschedule your appointment. Appropriate personal protective equipment is on hand and the Centers for Disease Control handwashing, coughing and sneezing etiquette is posted at all locations.
We will continue to monitor the situation for updates, resources and information. If you have additional concerns or are experiencing signs of illness, please contact your doctor, the Kentucky Coronavirus hotline at 1-800-722-5725 and visit the Centers for Disease Control website.