Heuser Hearing Institute is committed to the health and safety of our patients, students, staff and visitors. It is our top priority.
As we continue to closely monitor the coronavirus (COVID-19) situation, we offer you this insight on our current protocols as well as guidance to help you remain healthy.
The clinic at Heuser Hearing Institute in Louisville has created a care hotline for anyone with hearing health questions or needs regardless of whether or not they are a Heuser patient.
The hotline number is (502) 324-1271.
During this uncertain time the doctors at Heuser want to continue their work and assist anyone that may need help. Callers include individuals who may have hearing aid damage, experienced sudden hearing loss, or patients with pre-existing conditions who may be worried to leave their homes.
Please continue to follow the Centers for Disease Control guidelines on the best ways to combat the spread of coronavirus.
- Wash your hands frequently.
- Practice social distancing.
- Cover your mouth and nose with a cloth face cover when around others.
- Cover coughs and sneezes.
- Clean and disinfect.
- Monitor your health daily.
Heuser Hearing & Language Academy (HHLA)
Heuser Hearing & Language Academy will begin the school year on Tuesday, August 25 with students receiving lessons through online Non-Traditional Instruction (NTI) for the first six weeks. At that time, the learning environment will be assessed and a decision will be made about moving forward with guidance from local, state and federal health and education officials.
We will be in contact with all families of current students regarding what this means for you and your child. If you have any questions, please call us at (502) 636-2084.
Heuser Hearing Institute Hearing Services Centers
All Heuser Hearing Institute hearing clinic locations had previously implemented the Centers for Disease Control coronavirus guidelines for healthcare professionals. Patients are screened upon arrival and face coverings are required. If you are ill, please call us at (502) 584-3573 to reschedule your appointment. Appropriate personal protective equipment is on hand and the Centers for Disease Control handwashing, coughing and sneezing etiquette is posted at all locations. Employees are screened daily with temperature checks and health questionnaire and have been tested. Additional ongoing tests are administered as deemed necessary.
We will continue to monitor the situation for updates, resources and information. If you have additional concerns or are experiencing signs of illness, please contact your doctor, the Kentucky Coronavirus hotline at 1-800-722-5725 and visit the Centers for Disease Control website.