{"id":653,"date":"2021-03-24T17:03:56","date_gmt":"2021-03-24T21:03:56","guid":{"rendered":"https:\/\/thehearinginstitute.fm1.dev\/?page_id=653"},"modified":"2021-04-29T14:29:03","modified_gmt":"2021-04-29T18:29:03","slug":"covid-19","status":"publish","type":"page","link":"https:\/\/thehearinginstitute.org\/covid-19\/","title":{"rendered":"COVID-19"},"content":{"rendered":"\n

Your Safety Is Our Top Priority<\/h2>\n\n\n\n

Heuser Hearing Institute is committed to the health and safety of our patients, students, staff and visitors.<\/p>\n\n\n\n

As we continue to closely monitor the coronavirus (COVID-19) situation, we offer you this insight on our current protocols as well as guidance to help you remain healthy.<\/p>\n\n\n\n

The clinic at Heuser Hearing Institute in Louisville has created a care hotline for anyone with hearing health questions or needs regardless of whether or not they are a Heuser patient.<\/p>\n\n\n\n

The hotline number is (502) 324-1271<\/a>.<\/p>\n\n\n\n

During this uncertain time, the doctors at Heuser want to continue their work and assist anyone that may need help. Callers include individuals who may have hearing aid damage, experienced sudden hearing loss, or patients with pre-existing conditions who may be worried to leave their homes.<\/p>\n\n\n\n

Policy For Broken Or Non-Functioning Hearing Devices<\/h2>\n\n\n\n

To help alleviate the spread of Covid-19 and keeping our patients and staff healthy, if you have broken or non-functioning hearing aids, please drop the hearing aids off at one of our offices. After your hearing aids are dropped off, an audiologist or technician will assess the devices, make the necessary repairs, and call you when they are ready for pick-up.<\/p>\n\n\n\n

At this time, patients may not wait in the clinic while repairs are made. In the event your devices will need to be sent to the manufacturer for repair, we will notify you by phone. We appreciate your patience and understanding during this time. If you have any questions, contact us at (502) 563-1645<\/a>.<\/p>\n\n\n\n

Combat the Spread Of Coronavirus<\/h2>\n\n\n\n

Please continue to follow the Centers for Disease Control guidelines on the best ways to combat the spread of coronavirus.<\/p>\n\n\n\n