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Heuser Hearing Institute’s core leadership team is responsible for the day-to-day operations of our academy and oversees many of the institute’s major projects and departments. These individuals are deeply committed to Heuser’s mission to bring healthy living through hearing to our community. If you would like to get to know Heuser’s administrative staff better, please take a minute to read about them below.


brett bachman

Brett Bachmann J.D. LL.M
Chief Executive Officer

Brett Bachmann is a Louisville native and serves as the CEO of Heuser Hearing Institute. He received his Bachelor of Arts from San Diego State University, his Juris Doctorate from Pepperdine University School of Law, and his Master of Laws from The Strauss Institute of Dispute Resolution at the Pepperdine School of Law. He also studied international mediation in London and The Hague and received his certificate from The Geoffrey H. Palmer Center for Entrepreneurship and the Law.

Brett has extensive experience as a lawyer and mediator. Before joining the HHI team, he founded a law firm specializing in education law in Los Angeles, litigated pro bono cases as the Associate Director of Pepperdine’s Special Education Law Clinic, co-founded the Louisville Film Arts Institute and established its relationship with Jefferson County Public Schools, and founded the International Commission of Peace (ICOP), a non-profit organization that provides alternative dispute resolution training to prevent war-torn countries from relapsing into wide-spread violence.

Since coming to HHI, Brett has doubled the size of the Heuser Hearing and Language Academy and created a unique program where HHLA’s deaf and hard of hearing students comingle with their hearing peers, creating a richer educational experience. He has also focused on expanding HHI’s reach as Louisville’s only nonprofit hearing center by increasing the number of patients treated and creating new and unique partnerships throughout the community.

shannon kisselbaugh

Shannon Kisselbaugh, CFRE
Director of Philanthropy

Shannon joined the Heuser Hearing Institute as Director of Philanthropy in August 2017. She earned bachelor’s degrees in English and Music from Transylvania University and an MBA and MA in Arts Administration from the University of Cincinnati. Shannon has dedicated her career to serving others in the nonprofit sector and has over 14 years’ experience in fundraising, grant writing, charitable gift planning, human resources and accounting. She received the Certified Fund Raising Executive credential in 2014. She is a member of the Association of Fundraising Professionals and the Charitable Gift Planners of Kentuckiana, where she currently serves as a Board Member and Treasurer.

Prior to joining Heuser Hearing Institute, Shannon was the Associate Director of Development with Actors Theatre of Louisville, where she stewarded relationships with donors and launched a new planned giving campaign. Prior to Actors Theatre, Shannon worked as Director of Stewardship for the Community Foundation of Louisville, assisting over 1,000 families with their charitable giving. In her spare time, Shannon enjoys playing percussion with the Indiana University Southeast Concert Band and the River Cities Community Band and spending time at the park with her husband and basset hound.


Wende Elkins
Executive Assistant
Bio coming soon!

Debbie Woods

Debra Woods
Education Director
Grant Writer

Debbie has a bachelor’s and master’s degree in Elementary Education and spent 15 years as an elementary school teacher before entering the field of early intervention. Along with these degrees, Debra holds two graduate teaching certifications for Dual Sensory Impairment and Deaf and Hard of Hearing.

After her teaching career, Debbie worked with the Georgia Parent Infant Network for Educational Services (PINES) providing early intervention for children ages 0–3 with visual and multiple handicaps before joining Cochlear Americas as a parent advocate in 2004. From 2010–12, Debbie was a member of the national advocacy association Council of Parent Attorneys and Advocates (COPAA), representing parents of children with disabilities as an advocate in Individualized Education Program (IEP) meetings.

Debra has been keynote speaker for Georgia PINES conferences and Heuser Hearing Institute’s Sound Beginnings meetings. She was published in the National Center on Deaf-Blindness’ Fall 2009 and Spring 2010 editions of Deaf-Blind Perspectives as well as in Volume 4, No. 1 of the Texas School for the Blind and Visually Impaired’s TX SenseAbilities newsletter in 2010

Ingrid Edwards - Vestibular - Louisville - Lyndon KY

Ingrid Edwards, AuD, FAAA, CCC-A
Audiology Team Leader

Dr. Edwards completed her Master’s degree in Communicative Disorders at the University of Louisville in 1994 and received her Doctorate in Audiology in 2007 from Arizona School of Health Sciences. Dr. Edwards holds a Certificate of Clinical Competence in Audiology through the American Speech-Language-Hearing Association.

She is a Fellow of the American Academy of Audiology and is licensed to practice audiology in the states of Kentucky and Indiana. Dr. Edwards worked as an audiologist and practice manager in a private practice setting for six years before coming to Heuser Hearing Institute in 2001. Her primary areas of expertise include diagnosis and treatment of the dizzy patient and electrophysiology of hearing and balance.


Cheryl Donaldson
Parent-Infant Program Director
Speech-Language Pathologist

Cheryl Donaldson has more than 25 years of experience working with hearing loss patients of all ages. She specializes in listening and speech therapy for those who utilize cochlear implant devices. She is a provider for early intervention services through First Steps in Kentucky and Indiana.


Jason Allemang
Maintenance Engineer
Bio coming soon!